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Privacy

Information Collection and Use

Alexander’s Aesthetics Inc is the sole owner of the information collected on this site. Alexander’s will not sell, rent, or share this information with others.

When using this website, a customer can complete the registration form at any time. During registration, a customer is required to give their contact information; such as name and email address. This information is used to reference affiliate codes, if any, and to provide order information. To place an order, a customer must provide contact information (like name and shipping address), financial information (like credit card number and expiration date), and proof of qualification to purchase (like business license number). This information is used for billing purposes and to ship orders. If we have trouble processing an order, this contact information is used to get in touch with the customer.

We use outside shipping companies to ship orders and a credit card processing company to bill customers for goods and services. These companies do not retain, share, store, or use personally identifiable information except for the purpose of providing these products and services.

Alexander’s will not sell or provide customer information for marketing or any other purpose to any company or individual other than to process orders.

Security

This website takes every precaution to protect customers’ information. When customers submit information via the website, this information is protected both online and offline.

When our registration form asks customers to enter sensitive information, such as a credit card number, that information is encrypted and is protected with the best encryption software in the industry. While on a secure page, such as our order form, the icon on the bottom of your Web browser becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

We also do everything in our power to protect customer information offline. All of our customers’ information, not just the sensitive information mentioned above, is secured in our offices. Furthermore, all Alexander’s employees are kept up to date on our security practices.

If you have any questions about the security on our website, please contact us at alexanders@thegrid.net.

Site and Service Updates

We might need to send our customers site and service announcement updates. We also might need to communicate with the customer to provide requested products, and in regards to issues relating to their account via email or phone.

Correcting/Updating Personal Information

If a customer’s personal identifiable information changes (such as address), or if a customer no longer desires our service, we will provide a way to correct, update, or remove that customer’s registration data provided to us. This can be done at the registration page or by emailing us at alexanders@thegrid.net.